Global Fraud Operations Director

Global Payments; Cincinnati (OH); On-site; USD 140,000 - 190,000; Full time

Job summary

Global Payments in Cincinnati, OH is seeking a Fraud Operations Director to lead a high‑performing team focused on detecting and preventing fraudulent transactions using data-driven techniques and predictive modelling.

You will drive dashboards and Power BI visuals for internal and external stakeholders, collaborate with Ravelin, and shape strategic plans for fraud prevention. The role requires strong leadership, PM skills, and expert SQL/Python/R skills.

Qualifications

• Bachelor's degree or equivalent.
• Experience leading teams, including coaching, mentoring, and performance management.
• Strong project management capabilities with the ability to manage budgets, timelines, and multiple priorities.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders across all organizational levels.
• Proficiency in SQL, Python, R, Power BI.
• Extensive knowledge of big data handling and projects.

Responsibilities

• Oversee a team responsible for analysing and identifying fraudulent transactions using data-driven techniques.
• Continuously measure and improve merchant fraud portfolios performance while maintaining high detection rates.
• Manage dashboards and Power BI visuals to improve reporting processes for stakeholders.
• Collaborate with Ravelin Technologies to refine the fraud model and support prevention techniques.
• Develop and execute plans for fraud prevention innovation using historic authorization and fraud data.
• Lead and mentor a high-performing processing team, including hiring, training and performance management.
• Oversee disaster recovery, backup processes, and cost center budgets.

Skills

SQL

Python

R

Power BI

Leadership

Project management

Education

Bachelor's degree

Job description

Global Payments in Cincinnati, OH is seeking a Fraud Operations Director to lead a high‑performing team focused on detecting and preventing fraudulent transactions using data-driven techniques and predictive modelling.

You will drive dashboards and Power BI visuals for internal and external stakeholders, collaborate with Ravelin, and shape strategic plans for fraud prevention. The role requires strong leadership, PM skills, and expert SQL/Python/R skills.