Global Franchise Retail Operations Specialist

Skechers USA Ltd.; Manhattan Beach (CA); On-site; USD 72,000 - 75,000; Full time

Job summary

Skechers is seeking an International Retail Specialist to support international franchise operations and ensure alignment with corporate directives. You will liaise with country teams, manage store development tasks, and deliver merchandising and training support across multiple markets.

The role requires strong communication, organization, and problem-solving skills, plus travel to partner locations as needed. A bachelor’s degree and retail experience are preferred.

Qualifications

• Bachelor's degree required; business degree preferred.
• Minimum 2 years retail experience, preferably in a corporate environment.
• Knowledge of retail principles, business operations, and retail management.
• Experience working with international business partners.
• Proficient in Microsoft Office suite with strong knowledge of Excel.
• InDesign and Photoshop skills preferred.
• Fluency in a foreign language a plus.

Responsibilities

• Communicate regularly with country support teams and franchise partners.
• Support implementation of directives from field and corporate for select countries.
• Direct inquiries from international franchisees to appropriate Skechers corporate departments.
• Provide POP inventory projections to corporate retail team based on franchise usage estimates.
• Coordinate franchisee itineraries for product conferences.
• Collect weekly new store opening updates and photos.
• Monitor operational standards in target markets.
• Process and track new store opening and monthly operational supply orders.
• Provide marketing artwork updates to franchise partners.
• Coordinate retail trainings for international partners.
• Review monthly franchise recap reports and address areas for improvement.
• Maintain knowledge of Skechers retail policies, procedures, and standards.
• Provide feedback to franchise partners on store presentation.
• Track and analyze sales and KPI results, summarizing trends and opportunities.

Skills

Communication

Organization

Problem solving

Multitasking

Leadership

Attention to detail

Travel

Education

Bachelor's degree

Business degree

Tools

MS Office

Excel

InDesign

Photoshop

Job description

Skechers is seeking an International Retail Specialist to support international franchise operations and ensure alignment with corporate directives. You will liaise with country teams, manage store development tasks, and deliver merchandising and training support across multiple markets.

The role requires strong communication, organization, and problem-solving skills, plus travel to partner locations as needed. A bachelor’s degree and retail experience are preferred.