Global Franchise Growth & Partnerships Lead

Uber Technologies Inc.; Chicago (IL); On-site; USD 86,000 - 95,000; Full time

Job summary

Uber Technologies Inc. is seeking a Franchisee Account Manager to manage our most influential franchise merchant relationships for top brands in Chicago.

You will own a portfolio of high-value franchise groups and drive outcomes across acquisition, demand generation, and trip growth. In this role, you will build relationships with key decision-makers, communicate product value to secure marketing investment, and collaborate with cross-functional teams to deliver strategic partnerships.

Qualifications

• 4+ years of experience in account management, consultative sales, digital media, or business development.
• Strong consultative selling skills with a track record of managing complex partnerships and driving product adoption.
• Excellent communication, presentation, and relationship management skills across multiple levels of an organization.
• Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact.
• Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities.
• Proficiency in Salesforce and Excel.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Build relationships. Lead day-to-day interactions with key decision-makers within your managed book of franchise groups.
• Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings.
• Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change.
• Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes.
• Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships.
• Navigate difficult partner conversations and internal roadblocks.
• Bring your analytical A-game. Develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
• Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption.

Skills

Account management

Consultative sales

Digital media

Business development

Relationship management

Data-driven decision making

Salesforce

Excel

Communication

Bachelor’s degree

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Excel

Job description

Uber Technologies Inc. is seeking a Franchisee Account Manager to manage our most influential franchise merchant relationships for top brands in Chicago.

You will own a portfolio of high-value franchise groups and drive outcomes across acquisition, demand generation, and trip growth. In this role, you will build relationships with key decision-makers, communicate product value to secure marketing investment, and collaborate with cross-functional teams to deliver strategic partnerships.