Global Fleet & SaaS Accounts Leader

ServiceUp Inc.; Campbell (CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Equity

Medical, dental, and vision

Flexible PTO

Remote-friendly setup

Learning budget

Wellness stipend

Parental leave

Job summary

ServiceUp is seeking a Sr. Global Account Manager to partner with the Go-to-Market team, Product, Customer Success, Service Advisors, and Operations to manage existing strategic customers and drive new growth for ServiceUp’s managed services and SaaS offerings worldwide.

The primary objective is to develop and maintain strategic relationships with key clients, generate new revenue streams, and expand market share with existing clients.

Qualifications

• 10+ years of sales, business development, or account management in B2B global markets.
• 5+ years customer-facing experience in high-tech, automotive, or SaaS environments.
• Strong consultative sales experience and/or training.

Responsibilities

• Drive global expansion by growing existing business and managing key global accounts.
• Build and maintain relationships with fleet owners, managers, and stakeholders worldwide.
• Develop trusted advisor relationships with accounts and executive sponsors.
• Coordinate with Product, Operations & Customer Success to ensure timely delivery of services.
• Communicate progress of initiatives to internal stakeholders and clients.
• Grow existing accounts and identify areas for improvement to exceed quotas.
• Develop and execute comprehensive account plans tailored to each client.
• Forecast and track quarterly results and annual revenue forecasts.
• Maintain CRM updates and opportunities, ensuring regular activity.
• Deliver performance reports and insights to clients.
• Collaborate with leadership to expand opportunities and partnerships.
• Address complex needs, resolve escalations, and support long-term partnerships.
• Travel globally to visit client sites and events.

Skills

Sales

Account management

Global markets

Consultative selling

Client relationships

Travel

CRM

Negotiation

Cross-functional collaboration

Education

BA/BS degree

Tools

HubSpot

Salesforce

G-Suite

Job description

ServiceUp is seeking a Sr. Global Account Manager to partner with the Go-to-Market team, Product, Customer Success, Service Advisors, and Operations to manage existing strategic customers and drive new growth for ServiceUp’s managed services and SaaS offerings worldwide.

The primary objective is to develop and maintain strategic relationships with key clients, generate new revenue streams, and expand market share with existing clients.