Global Finance Services Delivery Lead

Accenture; Irving (TX); On-site; USD 125,000 - 302,000; Full time

Job summary

Accenture plc seeks a Delivery Lead for Financial Services to guide the delivery of large, complex programs across multiple geographies. You will manage a team of product experts, own client relationships for technical support, and remove roadblocks to ensure successful outcomes.

You will ensure your team has the necessary technical skills, collaborate with engineering and product teams, and drive improvements through customer feedback. Travel may be required.

Qualifications

• Minimum 8 years of experience in operational excellence, delivery management, account management, sales, or vendor management.
• Minimum 5 years' experience supporting/working with FS Industry and clients.
• Bachelor's degree or equivalent (minimum 12 years) work experience; Associate's Degree requires 6 years work experience.

Responsibilities

• Lead delivery of projects and programs for a large, complex FS account across geographies.
• Manage customer relationships for technical support and act as escalation point for Support Engineers.
• Ensure team readiness with required technical skills and collaborate with engineering/product teams to fill gaps.
• Drive product and process improvements by communicating customer feedback and setting standards.
• Identify opportunities for cross-team collaboration to enhance customer experience.
• Travel may be required (0–100%) depending on business need and client requirements.

Skills

Delivery management

Operational excellence

Account management

Sales

Vendor management

Education

Bachelor's degree or equivalent

Job description

Accenture plc seeks a Delivery Lead for Financial Services to guide the delivery of large, complex programs across multiple geographies. You will manage a team of product experts, own client relationships for technical support, and remove roadblocks to ensure successful outcomes.

You will ensure your team has the necessary technical skills, collaborate with engineering and product teams, and drive improvements through customer feedback. Travel may be required.