Senior Salesforce Delivery Lead, Financial Services

Accenture PLC; Chicago (IL); On-site; USD 123,000 - 261,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture is seeking a skilled Delivery Lead in Salesforce within our Financial Services practice. You will lead end-to-end delivery of complex Salesforce transformation programs, guiding onshore and offshore teams to achieve client outcomes.

You will balance business goals, architecture, budgets, and timelines, while coaching teams and communicating with senior stakeholders. The role spans strategy, governance, and continuous improvement across multiple client engagements.

Qualifications

• 8+ years of progressive Salesforce delivery, program leadership, or consulting experience.
• 5+ years leading large-scale Salesforce implementations or managed services programs.
• 5+ years managing complex multi-workstream programs involving Salesforce, integrations, data migration, testing, deployment, and production support.
• Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience.

Responsibilities

• Lead end-to-end delivery of Salesforce transformation programs, ensuring scope, schedule, budget, quality, and client expectations.
• Client relationship management: serve as trusted advisor, providing delivery leadership and strategic guidance.
• Team leadership: build and mentor cross-functional onshore, offshore, and client teams.
• Salesforce solution oversight: oversee Salesforce delivery across Financial Services platforms and architectural standards.
• Financial & operational management: manage program financials, resource planning, delivery operations, reporting.
• Growth & innovation: support sales pursuits, solutioning, AI-enabled delivery for FS clients.

Skills

Salesforce delivery

Program leadership

Financial Services

Cross-functional

Executive communication

Education

Bachelor's degree

or equivalent experience

Tools

Salesforce

Job description

Accenture is seeking a skilled Delivery Lead in Salesforce within our Financial Services practice. You will lead end-to-end delivery of complex Salesforce transformation programs, guiding onshore and offshore teams to achieve client outcomes.

You will balance business goals, architecture, budgets, and timelines, while coaching teams and communicating with senior stakeholders. The role spans strategy, governance, and continuous improvement across multiple client engagements.