Global Field Trainer - Restaurant Training & Ops

FAT Brands Inc; Los Angeles (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

FAT Brands Inc. is seeking a Field Trainer to deliver hands‑on training and professional development to new franchisees and restaurant teams across FAT Brands restaurants.

You will conduct sessions, demonstrate best practices, and coach trainees in the field with a focus on execution, safety, and guest service. You’ll travel frequently, both domestically and internationally, to onboard openings and support ongoing operations, partnering with corporate and franchise leaders to maintain brand

Qualifications

• 2+ years as a Restaurant Manager or Trainer.
• Proven ability to deliver engaging training using diverse methods.
• Ability to provide constructive feedback and coaching.
• Excellent written and oral communication skills.
• Cross-functional collaboration across organization levels.
• Strong organizational, problem-solving and analytical skills.
• Flexible and able to handle change and delays.
• Ability to present to individuals or groups at all levels.
• Ability to read safety rules and operation manuals.
• Ability to write routine reports and correspondence.
• Travel frequently, including overnight stays.
• Proficiency with POS systems, inventory software, and MS Office.
• Experience with Learning Management Systems preferred.
• ServSafe Certified.

Responsibilities

• Implements training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies.
• Conducts training with restaurant personnel to improve knowledge and skills to better service guests.
• Provides hands-on training and demonstrations of operational procedures, customer service techniques, and product preparation.
• Ensures trainees are proficient in restaurant equipment and technology and adhere to safety standards.
• Assists with onboarding for new hires and franchisees with follow-up reinforcement.
• Provides constructive feedback and coaching to trainees to improve performance.
• Responsible for teaching training classes in person and virtually.
• Analyzes trainee performance and ensures brand standards are met.
• Maintains knowledge of new training methods and incorporates them into programs.
• Reviews field information to support franchisees.
• Completes training records and submits them to Sr. Director weekly.
• Facilitates Train the Trainer sessions as needed.
• Acts as a corporate training liaison in the field.
• Travels to locations to deliver training and oversee openings.
• Supports Field Training Team with instructional materials.
• Works with Corporate and Franchise GMs to maintain brand standards for Certified Training Restaurants

Skills

Training delivery

Public speaking

Coaching

Communication

Organization

Problem solving

Travel readiness

POS systems

Inventory software

MS Office Suite

Learning Management Systems

Education

ServSafe Certified

Tools

POS systems

Inventory management software

MS Office Suite

Learning Management Systems

Job description

FAT Brands Inc. is seeking a Field Trainer to deliver hands‑on training and professional development to new franchisees and restaurant teams across FAT Brands restaurants.

You will conduct sessions, demonstrate best practices, and coach trainees in the field with a focus on execution, safety, and guest service. You’ll travel frequently, both domestically and internationally, to onboard openings and support ongoing operations, partnering with corporate and franchise leaders to maintain brand