Global Field Service Technician – Install, Repair & Support

ABG - A B Graphic International; Elgin (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Job summary

ABG - A B Graphic International is seeking a Field Service Technician to install, maintain, and support ABG equipment across diverse sites. You will provide operator training and post-installation assistance, with responsibilities spanning mechanical, electrical, and software issue resolution both onsite and remotely.

The role requires up to 85% travel domestically and internationally, including service visits to customers across North America and beyond.

Qualifications

• Must possess the ability to apply critical thinking and problem-solving skills to troubleshoot, test, repair and service technical equipment.
• Ability to troubleshoot, test, repair and service ABG equipment on-site.
• Experience with web handling, electrical and mechanical aptitude; strong time management and travel readiness.

Responsibilities

• Install and maintain AB equipment onsite, provide operator training and post-installation support.
• Diagnose mechanical, electrical (high/low voltage AC/DC) and software issues remotely or onsite.
• Handle calls, resolve customer queries and assist refurbishment of in-house equipment.
• Travel up to 85% domestically and internationally to service sites.

Skills

Critical thinking

Problem solving

Troubleshooting

Electrical aptitude

Mechanical aptitude

Web handling

Travel willingness

Customer service

Passport

Clean driving record

Job description

ABG - A B Graphic International is seeking a Field Service Technician to install, maintain, and support ABG equipment across diverse sites. You will provide operator training and post-installation assistance, with responsibilities spanning mechanical, electrical, and software issue resolution both onsite and remotely.

The role requires up to 85% travel domestically and internationally, including service visits to customers across North America and beyond.