Global Field Service & Logistics Coordinator

Kiosk Information Systems; Louisville (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Kiosk Information Systems, based in Louisville, Colorado, seeks a Services Coordinator to serve as the operational engine behind field service delivery. You will coordinate installations, site surveys, and preventative maintenance for VIP accounts, manage international vendor schedules, and ensure timely, white-glove service across complex projects.

Working with the Sr. Services Manager, you will reconcile OOS billing, track SLA performance, and maintain rigorous documentation to support

Qualifications

• 3–5 years of mid-level experience in field services, deployment coordination, or complex logistics management.
• Demonstrated ability to manage international vendor relationships and communicate with field technicians.
• Strong organizational and analytical skills with attention to detail.
• Proficiency with CRM systems and data-driven decision making.

Responsibilities

• Operational Lead: Coordinate and drive the execution of hardware installations, site surveys, and preventative maintenance for VIP accounts.
• Vendor orchestration: Manage communication and scheduling with international vendors, including after-hours support across time zones.
• Customer touchpoints: Serve as a primary operational contact for customer project teams and provide timely status updates.

Skills

Vendor management

Field service coordination

Customer communication

Time management

Tools

Salesforce CRM

Microsoft Excel

Job description

Kiosk Information Systems, based in Louisville, Colorado, seeks a Services Coordinator to serve as the operational engine behind field service delivery. You will coordinate installations, site surveys, and preventative maintenance for VIP accounts, manage international vendor schedules, and ensure timely, white-glove service across complex projects.

Working with the Sr. Services Manager, you will reconcile OOS billing, track SLA performance, and maintain rigorous documentation to support