Global Field Sales Operations Director - Remote & AI-Driven

Ladders; United States; Remote; USD 187,000 - 257,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Parental leave top-up

Retirement matching

RSU program

Volunteer days

Remote-first with travel

Job summary

Ladders is seeking a Director, Global Field Sales Operations to lead the global field sales operations function. The role will partner with senior sales leaders to improve forecasting, pipeline management, territory design, and quota setting across regions, while driving data-informed decisions and AI-enabled processes for visibility and execution.

The ideal candidate brings strategic operations leadership with analytical rigor, and can influence senior stakeholders while developing a

Qualifications

• 8+ years in sales operations or revenue operations within B2B software.
• 3+ years in leadership roles.
• Deep expertise in forecasting and pipeline management across regions.
• Experience with annual planning, territory design, and quota setting.
• Proven ability to support multiple regional sales orgs including EMEA.
• Strong relationships with senior sales leaders and data-driven influence.
• Experience hiring and developing sales or revenue ops leaders.
• Proficient in Salesforce and AI applications for sales productivity.

Responsibilities

• Partner with Sales leaders to set quarterly priorities and align hiring plans.
• Establish global standards for forecast calls and pipeline reviews.
• Develop independent forecasts and lead large-deal reviews.
• Enhance sales productivity through effective support and coverage.
• Drive AI integration in forecasting and pipeline management.
• Oversee annual planning with clear territories and quotas for teams.
• Lead and develop a high-performing global field sales operations team.

Skills

Sales operations

Forecasting

Pipeline management

Territory design

Quota setting

Leadership

Stakeholder influence

Data-driven decisions

Tools

Salesforce

AI for sales

Job description

Ladders is seeking a Director, Global Field Sales Operations to lead the global field sales operations function. The role will partner with senior sales leaders to improve forecasting, pipeline management, territory design, and quota setting across regions, while driving data-informed decisions and AI-enabled processes for visibility and execution.

The ideal candidate brings strategic operations leadership with analytical rigor, and can influence senior stakeholders while developing a