Global Field Engineer — Data Center Operations

Amazon Web Services (AWS); Boston (MA); On-site; USD 96,000 - 166,000; Full time

Job summary

Amazon Data Services, Inc. in Boston, MA is seeking an experienced Global Field Engineer to drive operational excellence in colocation and field-based data center operations.

You will be the hands-on technical lead for electrical, mechanical, and cooling systems, ensuring high availability and cost-efficient operation across multiple facilities. The role requires up to 60% travel in the AMER region and close collaboration with colocation providers, business development, and TPMs.

Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering.
• Experience with Microsoft Office (Outlook, Word, Excel).
• Knowledge of critical mechanical data center systems (CRAC/AHU/chillers/pumps).
• Knowledge of critical electrical data center systems (UPS, transformers, switchgear, generators, batteries).
• 3+ years in data center or mission-critical facilities.

Responsibilities

• Supervise colocation operators performing servicing or preventive maintenance.
• Assist in root cause analysis for operational issues.
• On-site reviews and audits of electrical and mechanical systems.
• Supervise retrofit design and implementation for facilities.
• Qualify new sites for deployments.
• Drive operational excellence across data center sites.
• First-level troubleshooting for facility and rack events.
• Approve changes and maintenance tasks (CMs).
• Attend weekly calls with TPMs and CAD designers.
• Support safety and process improvements.

Skills

Electrical systems knowledge

Mechanical systems knowledge

Data center operations

MS Office proficiency

Bachelor's degree

Education

Bachelor's degree

Job description

Amazon Data Services, Inc. in Boston, MA is seeking an experienced Global Field Engineer to drive operational excellence in colocation and field-based data center operations.

You will be the hands-on technical lead for electrical, mechanical, and cooling systems, ensuring high availability and cost-efficient operation across multiple facilities. The role requires up to 60% travel in the AMER region and close collaboration with colocation providers, business development, and TPMs.