Global Field Engineer – Data Center Operations & Reliability

Amazon Inc.; Boston (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Global Field Engineer to drive operational excellence across colocation and field-based data centers. You will lead hands-on electrical and mechanical operations, manage vendor relationships, and push projects to improve reliability while reducing operating costs.

The role requires travel up to 60% across the AMER region and collaboration with business development on site qualification and deployment strategies. Strong ownership and bias for action are essential.

Qualifications

• Hands-on electrical and mechanical equipment operations and troubleshooting.
• Experience with data center infrastructure including cooling, power, and monitoring.
• Ability to travel up to 60% within AMER region.

Responsibilities

• Supervise, advise and collab with Colocation operators performing servicing or preventive maintenance.
• Assist in performing root cause analysis for operational issues.
• Perform periodic on site reviews and audits of operations, electrical, and mechanical systems.
• Supervise the design and implementation of retrofits of existing facilities.
• Qualify new sites for new deployments.
• Drive operational excellence in all data center sites.
• Perform first level trouble-shooting for facility and rack level events.
• Approval of all CMs to enable changes and maintenance at sites.
• Attend weekly calls with TPMs and CAD designers, designing and retrofitting cages in AMER edge space.
• Support other projects, safety, and process improvements.

Skills

Field operations

Electrical systems

Mechanical systems

Troubleshooting

Tools

CRAC units

Chillers

PDUs

BMS

Job description

Amazon Web Services (AWS) seeks a Global Field Engineer to drive operational excellence across colocation and field-based data centers. You will lead hands-on electrical and mechanical operations, manage vendor relationships, and push projects to improve reliability while reducing operating costs.

The role requires travel up to 60% across the AMER region and collaboration with business development on site qualification and deployment strategies. Strong ownership and bias for action are essential.