Global FBT Logistics Solutions Lead

TikTok Inc.; Seattle (WA); On-site; USD 116,000 - 198,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

Paid holidays

Job summary

TikTok is seeking a Logistics Solution Manager to own end-to-end fulfillment solutions powering seller adoption of FBT across global markets. You will tailor solutions by industry and product type, streamline inbound and inventory, and partner with product and BD teams to improve the seller experience and performance.

You will design scalable fulfillment playbooks, monitor metrics, and push for cost-competitive, industry-leading outcomes that help TikTok Shop reach its 2026 growth goals.

Qualifications

• Bachelor's degree or above with 3+ years in e-commerce logistics, supply chain, seller operations, or solution/enablement roles.
• Strong grasp of e-commerce fulfillment: inbound, inventory, first and last-mile, returns, cost structures, and platform fulfillment policies.
• Data-driven problem solver who can diagnose issues, size opportunities, and quantify solutions.
• Natural collaborator who can influence and align cross-functional and frontline teams to get things done.

Responsibilities

• Solve by industry: build tailored fulfillment solutions and playbooks for different verticals to help BD position FBT.
• Solve by product type: design fulfillment solutions for oversized, restricted, and returns, including eligibility and scaled rollout.
• Simplify inbound: design and standardize the inbound playbook and help sellers move inventory into FBT warehousing with minimal friction.
• Keep inventory healthy: develop solutions to keep warehouse inventory productive and improve efficiency.
• Own the seller experience: map end-to-end fulfillment journey and partner with product and cross-functional teams to improve it.
• Sharpen the value: strengthen FBT's value and cost-competitiveness versus other options and support sellers through key moments.
• Move the metrics: own performance outcomes reflecting seller fulfillment health and adoption; drive measurable improvements.

Skills

E-commerce logistics

Data-driven problem solving

Cross-functional collaboration

Fulfillment knowledge

Education

Bachelor's degree or above

Tools

AI tools

Job description

TikTok is seeking a Logistics Solution Manager to own end-to-end fulfillment solutions powering seller adoption of FBT across global markets. You will tailor solutions by industry and product type, streamline inbound and inventory, and partner with product and BD teams to improve the seller experience and performance.

You will design scalable fulfillment playbooks, monitor metrics, and push for cost-competitive, industry-leading outcomes that help TikTok Shop reach its 2026 growth goals.