Global Export & Logistics Operations Analyst

Mueller-Sports-Medicine-1; Town of Prairie du Sac (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Mueller Sports Medicine in Wisconsin seeks an Export Logistics Coordinator who processes international orders, coordinates export preparation with the shipping department, arranges shipments and ensures export documentation and compliance with regulations.

You will respond to customer inquiries and complaints, manage order accuracy and status, collaborate with Production, Finance and 3PLs, and prepare production and distribution reports to support service levels and inventory efficiency.

Qualifications

• Associate degree required; related experience may substitute.
• Two or more years in customer service or supply chain.
• Ability to obtain HazMat certification for regulated shipments.
• Bilingual in English/Spanish preferred.

Responsibilities

• Coordinate export order preparation with shipping dept, obtain quotes and coordinate logistics with freight forwarders.
• Receive and respond to customer inquiries, quotes, orders and complaints, ensuring paperwork is complete.
• Prepare export documents and ensure compliance with export regulations; monitor order status and reports.
• Represent international operations in meetings and coordinate with cross-functional teams.

Skills

Logistics coordination

Customer service

Cross-functional collaboration

Process improvement

Education

Associate degree in business or related field

HazMat certification

Tools

SAP

Microsoft Excel

ERP systems

Job description

Mueller Sports Medicine in Wisconsin seeks an Export Logistics Coordinator who processes international orders, coordinates export preparation with the shipping department, arranges shipments and ensures export documentation and compliance with regulations.

You will respond to customer inquiries and complaints, manage order accuracy and status, collaborate with Production, Finance and 3PLs, and prepare production and distribution reports to support service levels and inventory efficiency.