Global Export & Logistics Specialist

Quaker Houghton; Pennsylvania; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay programs

Volunteer time off

Medical, dental, and vision benefits

Parental leave

Tuition reimbursement

Savings plan

Paid time off

Job summary

Quaker Houghton seeks an export process professional to manage end-to-end export development and ongoing operations, coordinating with customers and QH affiliates. The role requires accurate order processing, inquiry handling, and compliance with duties, taxes and free trade agreements.

You will drive cross-functional improvements with Procurement, Sales, and Manufacturing to optimize OTIF and cost, while maintaining data and customer communications across multiple channels.

Qualifications

• College degree required.
• 3-5 years of export and logistics experience or equivalent.
• Proficient in Excel, Word, Outlook; JD Edwards experience desired.
• Experience with free trade agreements and how they function desired.
• Professional verbal and written communication skills.
• Ability to multi-task in a flexible environment with minimum supervision.
• Attention to detail, accuracy and follow up skills.
• Excellent interpersonal and influence skills.
• Experience in developing and driving cross-functional process improvements.
• Strong analytical skills.
• Proficiency with ACE portal, capability to classify goods: ECCN and HTS.

Responsibilities

• Develop and execute the export strategy, accountable for end-to-end process and performance of export via ocean, truck and air to achieve OTIF targets at lowest cost.
• Ensure compliance with export processes/regulations (Denied Parties, REACH, etc.). Advise Procurement on import compliance.
• Review and process orders and inquiries via multiple channels; provide timely shipping status and pricing information; arrange shipments with Freight Forwarder.
• Maintain and update customer data; manage performance metrics for order accuracy and data entry.
• Maintain data for NAFTA/USMCA free trade certifications and classifications.
• Collaborate with procurement to optimize external providers, freight forwarders, and customs brokers.
• Analyze performance and initiate cross-functional improvements to boost export process efficiency.

Skills

Excel

Word

Outlook

Free trade agreements

Verbal and written communication

Multi-tasking

Attention to detail

Interpersonal skills

Process improvements

Analytical skills

ACE portal

ECCN/HTS classifications

Education

College degree

Export/logistics experience 3-5 years

Tools

JD Edwards

Job description

Quaker Houghton seeks an export process professional to manage end-to-end export development and ongoing operations, coordinating with customers and QH affiliates. The role requires accurate order processing, inquiry handling, and compliance with duties, taxes and free trade agreements.

You will drive cross-functional improvements with Procurement, Sales, and Manufacturing to optimize OTIF and cost, while maintaining data and customer communications across multiple channels.