Global Export Documentation Specialist

Pernod Ricard USA; Fort Smith (AR); Hybrid; USD 46,900 - 58,600; Full time

Job summary

Pernod Ricard USA in Fort Smith is seeking an Export Coordinator to prepare, review, and provide export documentation for global customers, ensuring accuracy and country-specific compliance. You will collaborate cross-functionally with Export Market Supply, Logistics, Shipping, and Operations to support timely, compliant shipments, while maintaining audit-ready records.

You bring a business or related degree, strong Excel skills, attention to detail, and customer service mindset to thrive in a

Qualifications

• Undergraduate degree in Business, Supply Chain, International Trade, Logistics, or a related field preferred; equivalent experience may be considered.
• Strong attention to detail and commitment to documentation accuracy.
• Excellent written and verbal communication skills, with the ability to communicate professionally with global customers and cross-functional partners.
• Strong customer service mindset and ability to support time-sensitive customer and business requirements.
• Proven ability to deliver high-quality results on strict timelines within a fast-paced environment.
• International customer service, export documentation, logistics, or supply chain experience preferred.

Responsibilities

• Prepare, validate, and provide export documentation to customers in a timely manner.
• Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
• Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other internal and external stakeholders to support timely, accurate, and compliant export processes.
• Respond to customer and internal stakeholder inquiries related to export documentation and shipment support.
• Maintain export documentation records to support audit readiness.
• Identify documentation gaps, process concerns, or recurring issues and elevate appropriately to support timely resolution.
• Support continuous improvement efforts related to export documentation accuracy, workflow efficiency, and customer service.

Skills

Strong communication

Attention to detail

Customer service

Time management

Problem-solving

Education

Bachelor's degree in Business or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Pernod Ricard USA in Fort Smith is seeking an Export Coordinator to prepare, review, and provide export documentation for global customers, ensuring accuracy and country-specific compliance. You will collaborate cross-functionally with Export Market Supply, Logistics, Shipping, and Operations to support timely, compliant shipments, while maintaining audit-ready records.

You bring a business or related degree, strong Excel skills, attention to detail, and customer service mindset to thrive in a