Global Export Documentation Specialist

Pernod Ricard

Fort Smith (AR)

Hybrid

USD 46,900 - 58,600

Full time

14 days+

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Benefits offered by this job

Hybrid work option

Benefits package

Job summary

Pernod Ricard USA is seeking an Export Coordinator to prepare and review export documentation for global customers, ensuring accuracy and regulatory compliance. You will coordinate cross-functionally with Supply, Logistics, and Operations to support timely shipments and maintain audit-ready records.

Ideal candidates hold an undergraduate degree in Business or related field, strong Excel skills, and excellent communication.

Qualifications

Undergraduate degree in Business, Supply Chain, International Trade, Logistics, or related field preferred; equivalent experience may be considered.
Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.
Proficiency with Microsoft Excel and the ability to work accurately with shipment and documentation data.
Strong attention to detail and commitment to documentation accuracy.
Excellent written and verbal communication skills, with the ability to communicate professionally with global customers and cross-functional partners.
Strong customer service mindset and ability to support time-sensitive customer and business requirements.
Proven ability to deliver high-quality results on strict timelines within a fast-paced environment.
Strong organizational, analytical, decision-making, and problem-solving skills.
Ability to manage multiple priorities while maintaining accuracy and follow-through.
International customer service, export documentation, logistics, or supply chain experience preferred.

Responsibilities

Prepare, validate, and provide export documentation to customers in a timely manner.
Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other internal and external stakeholders to support timely, accurate, and compliant export processes.
Respond to customer and internal stakeholder inquiries related to export documentation and shipment support.
Maintain export documentation records to support audit readiness.
Identify documentation gaps, process concerns, or recurring issues and escalate appropriately to support timely resolution.
Support continuous improvement efforts related to export documentation accuracy, workflow efficiency, and customer service.