Export Coordinator, Trade Compliance

Women of the Vine & Spirits; Fort Smith (AR); Hybrid; USD 46,900 - 58,600; Full time

Job summary

Pernod Ricard USA in Fort Smith, AR is seeking an Export Coordinator who prepares, reviews, and provides export documents for global customers, ensuring accuracy and regulatory compliance.

You will work with cross-functional teams including Market Supply, Logistics, Shipping, and Operations to support timely shipments and respond to inquiries. This role requires attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Undergraduate degree preferred; equivalent experience may be considered.
• Strong working knowledge of Microsoft Office, Word, Excel, Outlook, and Teams.
• Proficiency with Excel and accurate handling of shipment and documentation data.
• Attention to detail and commitment to documentation accuracy.
• Excellent written and verbal communication with global customers and cross-functional partners.
• Customer service mindset and ability to support time-sensitive requirements.
• Proven ability to deliver high-quality results on strict timelines in a fast-paced environment.
• Strong organizational, analytical, decision-making, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy and follow-through.
• International customer service, export documentation, logistics, or supply chain experience preferred.

Responsibilities

• Prepare, validate, and provide export documentation to customers in a timely manner.
• Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
• Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other stakeholders to support timely, accurate, and compliant export processes.
• Respond to customer and internal inquiries related to export documentation and shipment support.
• Maintain export documentation records to support audit readiness.
• Identify documentation gaps, process concerns, or recurring issues and escalate as needed.
• Support continuous improvement efforts related to export documentation accuracy and workflow efficiency.

Skills

Communication skills

Attention to detail

Customer service

Multitasking

Analytical skills

Problem-solving

Team collaboration

Time management

Export documentation knowledge

Education

Undergraduate degree in Business / Supply Chain / International Trade / Logistics

Tools

Microsoft Office

Microsoft Excel

Outlook

Teams

Job description

Company

Pernod Ricard USA

Location

Fort Smith, AR

Other

Operations

Where Conviviality is at work.

Pernod Ricard is a global premium international champagnes and spirits company. We're the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, The Glenlivet®, Beefeater and Malfy Gins, and a leading portfolio of American whiskey brands including Jefferson's, Rabbit Hole, TX, Smooth Ambler and Skrewball™ whiskey.

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in Fort Smith, is $46,900.00 to $58,600.00. The range may vary if the role outside of this location. Base salaries are determined during our interview process, by assessing a candidate'sexperience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

The Export Coordinator prepares, reviews, and provides export documentation for PRUSA global customers, ensuring documents are accurate, complete, and tailored to country-specific regulatory requirements. This role supports international customer needs by coordinating timely documentation, resolving questions, and partnering cross-functionally to help ensure smooth and compliant export shipments.

What You Will Do

• Prepare, validate, and provide export documentation to customers in a timely manner.
• Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
• Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other internal and external stakeholders to support timely, accurate, and compliant export processes.
• Respond to customer and internal stakeholder inquiries related to export documentation and shipment support.
• Maintain export documentation records to support audit readiness.
• Identify documentation gaps, process concerns, or recurring issues and elevate appropriately to support timely resolution.
• Support continuous improvement efforts related to export documentation accuracy, workflow efficiency, and customer service.

What You Bring

• Undergraduate degree in Business, Supply Chain, International Trade, Logistics, or a related field preferred; equivalent experience may be considered.
• Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.
• Proficiency with Microsoft Excel and the ability to work accurately with shipment and documentation data.
• Strong attention to detail and commitment to documentation accuracy.
• Excellent written and verbal communication skills, with the ability to communicate professionally with global customers and cross-functional partners.
• Strong customer service mindset and ability to support time-sensitive customer and business requirements.
• Proven ability to deliver high-quality results on strict timelines within a fast-paced environment.
• Strong organizational, analytical, decision-making, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy and follow-through.
• International customer service, export documentation, logistics, or supply chain experience preferred.

Job Posting End Date

Target Hire Date : 2026-08-03

When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life .

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules.

We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.

This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at [e-mail] .