Global Export Coordinator

Women of the Vine & Spirits; Fort Smith (AR); Hybrid; USD 46,900 - 58,600; Full time

Job summary

Pernod Ricard USA in Fort Smith, AR is seeking an Export Coordinator who prepares, reviews, and provides export documents for global customers, ensuring accuracy and regulatory compliance.

You will work with cross-functional teams including Market Supply, Logistics, Shipping, and Operations to support timely shipments and respond to inquiries. This role requires attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Undergraduate degree preferred; equivalent experience may be considered.
• Strong working knowledge of Microsoft Office, Word, Excel, Outlook, and Teams.
• Proficiency with Excel and accurate handling of shipment and documentation data.
• Attention to detail and commitment to documentation accuracy.
• Excellent written and verbal communication with global customers and cross-functional partners.
• Customer service mindset and ability to support time-sensitive requirements.
• Proven ability to deliver high-quality results on strict timelines in a fast-paced environment.
• Strong organizational, analytical, decision-making, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy and follow-through.
• International customer service, export documentation, logistics, or supply chain experience preferred.

Responsibilities

• Prepare, validate, and provide export documentation to customers in a timely manner.
• Review customer and country-specific documentation requirements and ensure export documents align with applicable standards.
• Partner cross-functionally with Export Market Supply, Logistics, Shipping, Operations, and other stakeholders to support timely, accurate, and compliant export processes.
• Respond to customer and internal inquiries related to export documentation and shipment support.
• Maintain export documentation records to support audit readiness.
• Identify documentation gaps, process concerns, or recurring issues and escalate as needed.
• Support continuous improvement efforts related to export documentation accuracy and workflow efficiency.

Skills

Communication skills

Attention to detail

Customer service

Multitasking

Analytical skills

Problem-solving

Team collaboration

Time management

Export documentation knowledge

Education

Undergraduate degree in Business / Supply Chain / International Trade / Logistics

Tools

Microsoft Office

Microsoft Excel

Outlook

Teams

Job description

Pernod Ricard USA in Fort Smith, AR is seeking an Export Coordinator who prepares, reviews, and provides export documents for global customers, ensuring accuracy and regulatory compliance.

You will work with cross-functional teams including Market Supply, Logistics, Shipping, and Operations to support timely shipments and respond to inquiries. This role requires attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced environment.