Global Exhibition & Sponsorship Operations Manager

isth; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

ISTH is seeking a Manager, Exhibition & Sponsorship Operations to drive flawless exhibition logistics and sponsorship fulfillment for its global congresses and programs. You will lead partner relationships, manage budgets, and coordinate with vendors to deliver best-in-class experiences while protecting ISTH's scientific independence.

The role emphasizes compliance with industry codes, post-congress analysis, and cross-functional collaboration with Meetings, Marketing, and Finance teams.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 5 years in international conference and trade show management, medical/scientific field preferred.
• Knowledge of pharmaceutical and medical device industry codes.
• CEM and/or CMP designations are a plus.
• Experience with CRM (e.g., Salesforce) and exhibition management tools.

Responsibilities

• Develop and maintain relationships with industry partners; act as primary contact for exhibitors and sponsors.
• Manage show floor plans, budgets, and show management vendor relationships to maximize ROI.
• Produce exhibition content, kits, service documentation, and feasibility assessments.
• Coordinate contracts, compliance with ISTH guidelines, and post-congress reporting.
• Oversee on-site operations, deadlines, and communications with exhibitors and sponsors.
• Ensure separation of promotional activity from ISTH scientific program and education.

Skills

Stakeholder management

Exhibition operations

Sponsorship management

Vendor management

CRM (Salesforce)

Budgeting

Regulatory compliance

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Exhibition management software

CRM platforms

Job description

ISTH is seeking a Manager, Exhibition & Sponsorship Operations to drive flawless exhibition logistics and sponsorship fulfillment for its global congresses and programs. You will lead partner relationships, manage budgets, and coordinate with vendors to deliver best-in-class experiences while protecting ISTH's scientific independence.

The role emphasizes compliance with industry codes, post-congress analysis, and cross-functional collaboration with Meetings, Marketing, and Finance teams.