Global Event Ticketing & Operations Specialist

Global Sports Jobs Limited; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation and holidays

Employee assistance and mental health

401K plan

Voluntary benefits

Job summary

Creative Artists Agency is seeking an Event Ticketing Coordinator to join the Global Business Services team, supporting the agency's Event Ticketing Programme and related activity. You will partner with Music and Sports stakeholders, manage requests, reporting tools, communications, and resources with a strong customer experience focus.

The role reports to the head of Global Business Services and seeks opportunities for process improvements and cost savings, including after-hours support and

Qualifications

• 2-3 years of event management and/or ticketing experience at a global company.
• Strong ability to manage multiple priorities and meet deadlines.
• Proficient with ticketing platforms and Microsoft Excel/PowerPoint.

Responsibilities

• Act as a subject matter expert on each event venue's online event ticketing platform and portals.
• Manage all internal communications to communicate the event ticketing benefit companywide.
• Manage incoming event ticket requests on a daily basis.
• Partner with decision makers within various business units to consolidate request lists and submit lists in a timely fashion for review and approval.
• Provide after-hours, evening and weekend support as needed to ensure all ticketing requests are fulfilled as directed.
• Maintain records of all tickets distributed and provide monthly reporting on ticket usage for both business and personal requests.
• Understand and manage contract payments for each venue, and remain aware of contract terms and renewals.
• Fulfil individual ticket purchases for clients and employees to home games for the Rams, Chargers, Lakers and Clippers.
• Manage food and beverage orders for venues as needed.

Skills

Event management

Ticketing

Communication

Client relations

Time management

Tools

Excel

PowerPoint

Ticketing platforms

Job description

Creative Artists Agency is seeking an Event Ticketing Coordinator to join the Global Business Services team, supporting the agency's Event Ticketing Programme and related activity. You will partner with Music and Sports stakeholders, manage requests, reporting tools, communications, and resources with a strong customer experience focus.

The role reports to the head of Global Business Services and seeks opportunities for process improvements and cost savings, including after-hours support and