Global Enterprise CS Leader

Semrush Inc.; Utah; Remote; USD 320,000 - 365,000; Full time

Benefits offered by this job

Health insurance

Performance bonuses

Paid time off

Job summary

Semrush Inc. is seeking a proven Enterprise Customer Success leader to own adoption, value realization, retention, and renewal readiness for our largest, strategic customers.

You will collaborate with Enterprise Sales, Product, and Solutions Engineering to drive measurable business outcomes and a world‑class CS motion across a global footprint. This role demands strategic leadership, executive engagement, and a deep product orientation to ensure customers realize rapid value and long‑term growth

Qualifications

• Proven leadership of Enterprise Customer Success teams in large, complex customers.

Responsibilities

• Own the Enterprise CS motion from onboarding to value realization and renewal readiness.
• Lead cross‑functional collaboration with Sales, Solutions Engineering, Product, and Renewals.
• Drive time‑to‑value, product adoption, health, retention, and renewal predictability.

Skills

Enterprise CS

Leadership

Executive engagement

Adoption

Job description

Semrush Inc. is seeking a proven Enterprise Customer Success leader to own adoption, value realization, retention, and renewal readiness for our largest, strategic customers.

You will collaborate with Enterprise Sales, Product, and Solutions Engineering to drive measurable business outcomes and a world‑class CS motion across a global footprint. This role demands strategic leadership, executive engagement, and a deep product orientation to ensure customers realize rapid value and long‑term growth