Global Enterprise Account Leader: Growth, Retention & Strategy

ScaleOps Labs Ltd.; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

A leading cloud resource management company is seeking a Head of Global Account Management to own and execute their account management strategy. The role involves driving enterprise growth and retention, establishing strong executive-level relationships, and leading a high-performing global team. The ideal candidate will have over 5 years of experience in SaaS account management and a proven track record in revenue growth and customer success.

Qualifications

• 5+ years of experience in enterprise SaaS Account Management or related roles.
• Proven track record in driving revenue growth and customer retention.
• Strong leadership skills in scaling Account Management teams.

Responsibilities

• Own the Global Account Management strategy to maximize customer value.
• Drive growth and retention through engagement in enterprise accounts.
• Build and scale a high-performing Account Management team.

Skills

Enterprise SaaS Account Management

Revenue growth and retention

Complex contract negotiations

Technical understanding of K8s and Cloud technologies

Influencing C-suite stakeholders

Job description

A leading cloud resource management company is seeking a Head of Global Account Management to own and execute their account management strategy. The role involves driving enterprise growth and retention, establishing strong executive-level relationships, and leading a high-performing global team. The ideal candidate will have over 5 years of experience in SaaS account management and a proven track record in revenue growth and customer success.