Account Manager

Zoho

New Braunfels (TX)

On-site

USD 72,000 - 88,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401k plan

Incentives based on performance

Job summary

A leading software company in the United States is seeking an experienced Account Manager to manage strategic accounts and drive growth through retention and expansion. The right candidate will have over 5 years of experience in enterprise software sales and a strong track record of quota attainment. Responsibilities include building trusted relationships with C-suite executives, aligning customer needs with product offerings, and achieving quarterly revenue targets. A full suite of competitive benefits will be provided.

Qualifications

5-8+ years of enterprise software sales experience.
Proven track record of quota attainment.
Demonstrated success in managing strategic accounts.

Responsibilities

Manage key accounts and act as primary contact.
Conduct regular visits and business reviews.
Own quarterly revenue targets through upselling.

Skills

Enterprise software sales experience

Quota attainment

Consultative selling

CRM proficiency

Job description

Join to apply for the Account Manager role at Zoho.

Over the past 30 years, Zoho's portfolio of cloud-based business software has grown from a single online word‑processing tool to a comprehensive product suite that covers an industry‑leading range of use cases, including sales, marketing, support, accounting, human resources, project management, business intelligence, and custom app development. With 55+ products on offer—and even more in the development pipeline—Zoho is a powerful, integrated ecosystem of advanced business solutions.

The Role

We're seeking an experienced Account Manager with a proven track record in SaaS/software sales to serve as a strategic partner to our largest customers. This is not a new business hunting role; it’s about retention, expansion, and long‑term value creation within existing enterprise accounts.

You’ll manage strategic accounts, ensuring customers maximize value from their Zoho investment while identifying thoughtful opportunities to expand their footprint across our ecosystem. Success means building trusted, multi‑year relationships with C‑suite and senior leadership while consistently hitting quarterly revenue targets through consultative account growth.

This is a quota‑carrying role with incentives tied to retention, expansion, and strategic growth within your assigned portfolio.

Required Qualifications

5-8+ years of enterprise software sales experience
Proven track record of quota attainment with specific examples of revenue growth
Demonstrated success managing strategic accounts with a focus on retention and expansion
Experience in consultative, solution‑based selling to C‑suite and senior executives
Proficiency with CRM systems

Strongly Preferred

Experience selling integrated software ecosystems or multi‑product suites
Background in account management and customer success, not just new business hunting
Technical aptitude and demonstrated ability to learn software quickly
Experience managing accounts with multi‑year relationship life cycles
Industry versatility – success across multiple verticals (Healthcare, Manufacturing, Finance, etc.)

What Success Looks Like

In your first year, you will:

Meet or exceed quarterly revenue targets through strategic expansion
Build trusted relationships with C‑suite and VP‑level stakeholders
Align customer needs on Zoho's core product suite
Identify and close expansion opportunities within existing accounts
Conduct quarterly business reviews demonstrating measurable customer ROI

Typical account lifecycle: 3‑5+ years with focus on deepening relationships and expanding product adoption as customer needs evolve.

Key Responsibilities

Strategic Account Ownership

Manage key accounts as their primary point of contact for all Zoho‑related needs
Conduct regular on‑site visits, virtual check‑ins, and quarterly business reviews
Build multi‑threaded relationships across customer organizations
Develop 12‑month account plans focused on retention, expansion, and strategic value delivery

Revenue Growth & Expansion

Own quarterly revenue targets through consultative upsell, cross‑sell, and strategic account expansion
Identify unmet business needs and align Zoho solutions to solve them
Create compelling business cases that demonstrate ROI and strategic value

Customer Success & Retention

Ensure smooth implementations and ongoing product adoption
Proactively address concerns before they become escalations
Serve as customer advocate internally, coordinating with support, engineering, and product teams

Product Expertise

Rapidly learn Zoho's product portfolio
Understand how products integrate to create comprehensive business solutions
Stay current on product roadmap and new releases
Translate technical capabilities into business value for non‑technical stakeholders

Executive Engagement

Lead discovery sessions to uncover business challenges and priorities
Position Zoho as a strategic partner in digital transformation initiatives
Navigate complex organizational structures and decision‑making processes

Salary and Benefits

The base salary for this role starts at $80,000 plus incentives. Permanent employees are offered a full suite of competitive benefits, including medical, dental, and vision insurance as well as a company‑sponsored 401k.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States. To apply, please submit a resume. No phone calls or office visits.

Seniority level