Global Enterprise Account Manager: Growth & Renewal

Upboundext; New York (NY); Remote; USD 130,000 - 160,000; Full time

Job summary

Upbound is hiring a Global Account Manager to enhance relationships with enterprise customers and drive growth through effective account management. You will own a portfolio of global accounts, collaborating across teams to ensure customer success and platform adoption.

The ideal candidate will have significant experience in managing complex customer relationships, specifically within Fortune 500 companies. This role requires excellent communication skills and a strong understanding of cloud infrastructure.

Qualifications

• Minimum 8 years of experience managing global enterprise accounts.
• Experience with Fortune 500 companies and complex stakeholder engagement.
• Background in cloud, infrastructure, platform, or developer tooling.

Responsibilities

• Own a portfolio of global enterprise accounts driving adoption and revenue growth.
• Build executive relationships and develop account growth plans.
• Lead negotiations for renewals and upsells alongside Customer Success teams.
• Represent Upbound in customer reviews and industry events.

Skills

Account management

Cloud infrastructure

Commercial acumen

Relationship building

Communication skills

Program management

Job description

Upbound is hiring a Global Account Manager to enhance relationships with enterprise customers and drive growth through effective account management. You will own a portfolio of global accounts, collaborating across teams to ensure customer success and platform adoption.

The ideal candidate will have significant experience in managing complex customer relationships, specifically within Fortune 500 companies. This role requires excellent communication skills and a strong understanding of cloud infrastructure.