Global Enrollment Navigator

Tuskegee University; Tuskegee (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Tuskegee University is seeking an TU Global Enrollment Coordinator to guide online and adult learners from inquiry to confirmed enrollment. You will serve as the main contact, helping students through applications, admissions, financial clearance, registration, and related steps while coordinating with offices to resolve barriers.

Working with Admissions, the Registrar, Financial Aid, the Bursar, and academic units, you will monitor progression through the enrollment funnel, maintain accurate

Qualifications

• Bachelor’s degree from an accredited institution.
• At least two years of enrollment/admissions/student services experience.
• Experience handling multistep administrative processes with follow-up.
• Proven written and verbal communication skills.
• Experience with confidential records and accurate data handling.
• Experience using a CRM or SIS to document interactions and track progress.

Responsibilities

• Respond promptly to inquiries from prospective online, adult, returning, and transfer students.
• Provide accurate information regarding TU Global degree programs, admissions requirements, procedures, deadlines, tuition, and resources.
• Guide prospective students through the application and enrollment process from inquiry through application.
• Coordinate with other offices to resolve barriers delaying enrollment without making admissions decisions.
• Maintain consistent follow-up with prospective students via phone, email, text, and virtual appointments.
• Identify questions needing referrals and facilitate appropriate follow-ups.

Skills

Interpersonal skills

Written & verbal communication

Organization & time management

Process management

Relationship-building

Education

Bachelor’s degree

Tools

CRM systems

Student information systems

Slate

Job description

Tuskegee University is seeking an TU Global Enrollment Coordinator to guide online and adult learners from inquiry to confirmed enrollment. You will serve as the main contact, helping students through applications, admissions, financial clearance, registration, and related steps while coordinating with offices to resolve barriers.

Working with Admissions, the Registrar, Financial Aid, the Bursar, and academic units, you will monitor progression through the enrollment funnel, maintain accurate