Admissions Counselor: Enrollment & Student Onboarding

Troy University; Dothan (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Troy University in Dothan, AL, seeks an Enrollment Coordinator to engage prospective students from inquiry to enrollment through counseling, in-person meetings, calls, texts, and emails. The role relies on CRM software and close collaboration with admissions and financial aid.

You will help attract and enroll students, assist with unofficial evaluations, handle walk-ins, and communicate program changes. Strong interpersonal, oral, and written skills are essential to support the enrollment goals.

Qualifications

• Minimum of one year of recruiting and/or sales experience.
• Bachelor’s degree from a regionally accredited college or university.
• Reliable transportation and valid driver's license.
• Ability to meet and maintain auto insurance eligibility.
• Excellent interpersonal, oral, and written communication skills.

Responsibilities

• Utilize CRM software to communicate with prospective students and document activities.
• Engage prospective students through counseling, in-person appointments, calls, texts, and emails.
• Collaborate with admissions, financial aid, and advisors to enroll and begin classes.
• Assist with unofficial evaluations and walk-in inquiries.
• Monitor program and policy changes and communicate them.
• Provide information related to enrollment requirements and program content.
• Support admissions office in meeting enrollment goals.

Skills

Interpersonal skills

Oral communication

Written communication

Recruiting experience

Sales experience

CRM software

Education

Bachelor's degree

Tools

CRM software

Job description

Troy University in Dothan, AL, seeks an Enrollment Coordinator to engage prospective students from inquiry to enrollment through counseling, in-person meetings, calls, texts, and emails. The role relies on CRM software and close collaboration with admissions and financial aid.

You will help attract and enroll students, assist with unofficial evaluations, handle walk-ins, and communicate program changes. Strong interpersonal, oral, and written skills are essential to support the enrollment goals.