Remote Enrollment Navigator for Online & Adult Learners

San Diego State University; San Diego (CA); Hybrid; USD 4,000 - 5,900; Full time

Job summary

San Diego State University Global Campus seeks an Enrollment Coordinator to assist students with enrollment and registration, processing transactions, and maintaining records. You will work in a collaborative enrollment team to resolve questions and remove barriers for adult, online, and nontraditional learners.

The role emphasizes attention to policy, data integrity, and responsive service, with partial telecommuting and on-site in San Diego after training.

Qualifications

• Experience interpreting detailed procedures and applying them accurately.
• Ability to enter, review, and reconcile data across systems.
• Proven ability to manage competing priorities in high-volume settings.
• Experience in higher education or student services preferred.

Responsibilities

• Process enrollment and registration transactions accurately while maintaining student records.
• Guide students through enrollment policies with clear communication.
• Research and resolve routine enrollment issues to minimize delays.
• Collaborate with a cross-trained enrollment team on workflows.
• Maintain confidentiality and data integrity in enrollment processes.

Skills

Data entry

Policy interpretation

Prioritization

Confidential data handling

Workflow improvement

Education

High school diploma or equivalent

Tools

PeopleSoft Campus Solutions

Salesforce

Document management systems

Job description

San Diego State University Global Campus seeks an Enrollment Coordinator to assist students with enrollment and registration, processing transactions, and maintaining records. You will work in a collaborative enrollment team to resolve questions and remove barriers for adult, online, and nontraditional learners.

The role emphasizes attention to policy, data integrity, and responsive service, with partial telecommuting and on-site in San Diego after training.