Global Embassy & Visa Liaison Specialist

DTS; Portsmouth (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Daytime hours, no weekends

401(k), health, dental, and vision

Job summary

LDRM, a joint venture supporting U.S. government projects, seeks an Embassy (Post) Liaison to facilitate communication between agencies and our overseas posts. You will manage inquiries from around the globe and may travel to posts as needed.

You will support visa processing, train staff on requirements, and ensure timely resolution of issues. A SECRET clearance, strong English skills, and a professional work ethic are essential.

Qualifications

• Must be able to obtain and maintain a SECRET-level federal security clearance.
• Strong written and verbal command of the English language.
• Excellent interpersonal and communication skills.
• Must be a self-starter and a proven problem solver.
• Professional work ethic and ability to work independently and with others.
• Analytical mindset with attention to detail and the ability to disseminate information to a wide audience.
• Positive attitude focused on customer satisfaction.
• Must pass a computer-based role-specific skills assessment with a minimum score of 85%.

Responsibilities

• Establish and maintain effective communications with Foreign Service Officers to resolve immigrant visa processing questions.
• Guide Visa Support Service staff on documentary and process requirements for casework to consulates.
• Track visa appointment scheduling to ensure consulates receive sufficient casework.
• Assist Unit Managers to resolve issues and identify training needs for staff.
• Engage visa processors to ensure understanding of foreign post requirements.
• Maintain up-to-date knowledge of visa processing systems to respond to inquiries.

Skills

Security clearance

English proficiency

Communication

Problem solving

Independence

Customer service

Attention to detail

Team collaboration

Professional work ethic

Analytical skills

Education

High school diploma

Associates degree or BA/BS

Job description

LDRM, a joint venture supporting U.S. government projects, seeks an Embassy (Post) Liaison to facilitate communication between agencies and our overseas posts. You will manage inquiries from around the globe and may travel to posts as needed.

You will support visa processing, train staff on requirements, and ensure timely resolution of issues. A SECRET clearance, strong English skills, and a professional work ethic are essential.