Global Ecommerce Demand & Forecast Lead

Skylight; San Francisco (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Equity package

401K matching

Wellness & learning budget

Health, dental & vision plans

Unlimited PTO

Monthly company holidays (first Friday

Job summary

Skylight is seeking a Senior Demand Planner to build, own, and improve the demand forecast for Skylight’s ecommerce business: Amazon and DTC, in the US and internationally. You’ll turn signals into SKU- and channel-level plans for Skylight Calendar, Frame, and Buddy.

You’ll sit between Commercial, Finance, and Supply Planning to ensure forecasts reflect pricing and promotions, support inventory planning, and help evolve our Pigment-based planning tools and dashboards.

Qualifications

• 4-7 years of experience in demand planning, revenue forecasting, analytics or similar for physical products.
• Hands-on experience forecasting Amazon and DTC, and how stock-outs, Buy Box loss, and price changes distort history.
• Strong forecasting fundamentals (seasonality, time-series methods, promotional lift) and advanced Excel or Google Sheets.
• Comfort working with data in BI tools (Omni, Looker, Tableau, or similar) to analyze performance and build reports.
• A track record of partnering with Commercial, Marketing, Finance, and Supply Chain, and communicating the story behind the numbers.

Responsibilities

• Develop and maintain the bottom-up forecast model for DTC and Amazon globally, covering both US and INTL.
• Own SKU- and channel-level demand forecasts for Calendar, Frame, and Buddy, translating market and operational indicators into SKU-level demand and revenue projections.
• Forecast new product and variant launches for ecommerce, including ramps and phase-outs, working with Commercial on launch plans and timing.
• Align with Commercial and Finance on the revenue plan, and provide the demand forecast that informs the marketing spend budget.
• Partner with the Retail Demand Planner and take the retail forecast and performance into account in the ecommerce forecast, factoring in its potential impact on ecommerce demand.
• Work with Supply Planning on inventory challenges and opportunities. You own the demand signal, and Supply Planning owns purchasing and replenishment.
• Support the monthly S&OP forecast cadence: prepare and present forecast accuracy, forecast vs. actual analyses, identify risks and upside opportunities, and document assumptions and scenarios.
• Keep a log of demand assumptions and of adjustments to historical actuals (stock-outs, Buy Box issues, price changes), separating baseline from promotional demand.
• Build scenario plans when inputs change, such as pricing or assortment.
• Support the build and adoption of Pigment for demand planning, and keep improving our models, dashboards, and process.

Skills

Demand planning

Forecasting

Analytics

Advanced Excel/Sheets

Time-series forecasting

Cross-functional collaboration

Entrepreneurial mindset

Ambiguity tolerance

Education

Bachelor's degree in Operations, Supply Chain, Finance, Economics, Analytics, or similar

Tools

Omni

Looker

Tableau

Job description

Skylight is seeking a Senior Demand Planner to build, own, and improve the demand forecast for Skylight’s ecommerce business: Amazon and DTC, in the US and internationally. You’ll turn signals into SKU- and channel-level plans for Skylight Calendar, Frame, and Buddy.

You’ll sit between Commercial, Finance, and Supply Planning to ensure forecasts reflect pricing and promotions, support inventory planning, and help evolve our Pigment-based planning tools and dashboards.