Global Director of Software Delivery & Strategy

CSG International; Englewood (CO); On-site; USD 170,000 - 230,000; Full time

Job summary

CSG International is seeking a Director of Software Development in Englewood, CO to lead a multi‑team software organization responsible for high‑volume customer communications platforms. You will set strategy, drive delivery, and mentor managers across US and international teams to align with business goals and client commitments.

You will champion agile practices, modern DevOps, security, and quality, while partnering with product, operations, and client delivery teams to improve reliability,

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field (or equivalent practical experience).
• Demonstrated success owning delivery of complex, multi‑team software solutions in an enterprise or SaaS environment.
• Strong background in software development and modern Agile/DevOps practices.
• Excellent communication and leadership skills at senior levels.

Responsibilities

• Lead a multi-team software development organization (including several managers) within the CDD Engineering Organization, setting clear objectives and expectations aligned to business and client outcomes.
• Recruit, develop, and retain high-performing engineering talent across global, distributed teams (e.g., US, CALA and India), including performance management and succession planning.
• Foster a culture of collaboration, innovation, accountability, operational excellence, and continuous improvement across all CDD development teams.
• Champion diversity, equity, and inclusion, and model leadership behaviors and values.
• Oversee the planning, execution, and delivery of CDD software projects and releases, ensuring they meet scope, budget, and quality targets.
• Drive Agile/DevOps best practices and continuous improvement across platforms and services.

Skills

Strategic leadership

People management

Agile project management

Software development

DevOps practices

Stakeholder management

Education

Bachelor’s degree in Computer Science or related field

Tools

CI/CD pipelines

Cloud platforms

Job description

CSG International is seeking a Director of Software Development in Englewood, CO to lead a multi‑team software organization responsible for high‑volume customer communications platforms. You will set strategy, drive delivery, and mentor managers across US and international teams to align with business goals and client commitments.

You will champion agile practices, modern DevOps, security, and quality, while partnering with product, operations, and client delivery teams to improve reliability,