Global Director, Customer Success & Revenue Growth

Kimaru Talent; San Francisco (CA); On-site; USD 250,000 - 420,000; Full time

Job summary

Kimaru Talent seeks an executive Growth and Account Management leader to grow the client’s global revenue base. Senior Director or VP level; SF preferred, with LA as a strong second location. Travel to SF/LA and ~10 on-site client QBRs yearly are expected.

Competitive base, annual bonus, and equity offered. You will own global revenue retention, guide onboarding for non-gaming verticals, and build a unified onboarding process to accelerate campaigns.

Qualifications

• 8+ years in Customer Success, Growth, or Account Management, ideally in AdTech or MarTech.
• Leadership: 5+ years leading distributed global teams.
• Ecosystem: Deep understanding of mobile DSP/programmatic and performance user acquisition.

Responsibilities

• Own global revenue retention: reduce churn, grow share of wallet, and drive adoption of new products.
• Guide onboarding for new non-gaming verticals, including fintech, e-commerce, and social.
• Build a single global onboarding process so campaigns launch faster and more accurately.
• Hold the team to high standards on forecasting, account plans, and QBRs for top-tier accounts.
• Run an early-warning system for at-risk accounts.
• Turn client feedback into input for Product and Operations.
• Lead global hiring so new team members ramp within 90 days.

Skills

Global team leadership

Revenue growth

Executive presence

Job description

Kimaru Talent seeks an executive Growth and Account Management leader to grow the client’s global revenue base. Senior Director or VP level; SF preferred, with LA as a strong second location. Travel to SF/LA and ~10 on-site client QBRs yearly are expected.

Competitive base, annual bonus, and equity offered. You will own global revenue retention, guide onboarding for non-gaming verticals, and build a unified onboarding process to accelerate campaigns.