Global Digital Operations Transformation Lead

BlackBerry Inc.; MacGregor Park (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

ABB is seeking a senior Business Process Manager to lead the BPM organization across North American sites, guiding governance and continuous improvement initiatives. You will collaborate with operations, supply chain, engineering, and IS teams to align business requirements with technology roadmaps and drive standardized processes across sites.

The role requires extensive experience in manufacturing operations, process improvement, and SAP ERP environments, with strong leadership and

Qualifications

• Bachelor's degree in Engineering, Information Systems, or a related field.
• 10+ years of progressive experience in manufacturing operations, business process management, operational excellence and digital transformation preferred.
• 6+ years of leadership experience with managers, project teams, or cross-functional organizations preferred.
• Demonstrated success leading multi-site transformation, process standardization, change management, and portfolio execution.
• Working knowledge of SAP ECC and S/4 ERP environments.

Responsibilities

• Lead, coach, and develop the BPM organization across ELDS North American sites and operations.
• Own governance and continuous improvement priorities across factory sites.
• Prioritize the factory business improvement portfolio with quality, schedule, and budget discipline.
• Act as escalation point for cross-functional factory process and systems issues; drive rapid resolution.
• Partner with plant operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams to align requirements and roadmaps.
• Drive process standardization, best-practice sharing, and adoption across sites.

Skills

Leadership experience

Cross-functional collaboration

Process standardization

Change management

Education

Bachelor's degree in Engineering, Information Systems, or related field

Tools

SAP ECC & S/4HANA

MES integration

ISA-95 concepts

Job description

ABB is seeking a senior Business Process Manager to lead the BPM organization across North American sites, guiding governance and continuous improvement initiatives. You will collaborate with operations, supply chain, engineering, and IS teams to align business requirements with technology roadmaps and drive standardized processes across sites.

The role requires extensive experience in manufacturing operations, process improvement, and SAP ERP environments, with strong leadership and