Global BPM Lead: Digital Operations Transformation

ABB Inc.; Miles (NC); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Life Insurance

Paid Holidays

Short Term Disability

Long Term Disability

401(k)

Employee Discount

Job summary

ABB is seeking a Business Process Manager to drive digital operations transformation across its North American sites. You will analyze, manage, and improve end‑to‑end business processes, guiding the IS team and stakeholders to implement ERP and MES integrations in a hybrid work model.

The role requires 10+ years in manufacturing operations and BPM, with strong leadership and change-management experience. You will partner with operations, supply chain, engineering, and finance to deliver

Qualifications

• Bachelor's degree in Engineering, Information Systems, or a related field.
• 10+ years of progressive experience in manufacturing operations, business process management, operational excellence and digital transformation preferred.
• 6+ years of leadership experience with managers, project teams, or cross-functional organizations preferred.
• Demonstrated success leading multi-site transformation, process standardization, change management, and portfolio execution.
• Working knowledge of SAP ECC and S4 ERP environments

Responsibilities

• Lead, coach, and develop the factory business process management organization across the ELDS North American sites, and related operations.
• Own operational process governance and continuous improvement priorities across factory sites.
• Manage and prioritize the factory business improvement portfolio, ensuring delivery of measurable benefits with the required quality, schedule, and budget discipline.
• Serve as the senior escalation point for cross-functional factory process and systems issues, driving rapid resolution and clear decision paths.
• Partner with plant operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams to align business requirements and technology roadmaps.
• Drive process standardization, best-practice sharing, change adoption, and reuse of capabilities across sites.
• Provide executive-level visibility to priorities, risks, decisions, dependencies, and realized business value.
• Build succession capability, operating cadence, and performance management across the BPM team

Skills

leadership

stakeholder management

change management

process governance

ERP systems

Education

Bachelor's degree in Engineering/IS

Tools

SAP ECC

S/4 ERP

MES integration

Job description

ABB is seeking a Business Process Manager to drive digital operations transformation across its North American sites. You will analyze, manage, and improve end‑to‑end business processes, guiding the IS team and stakeholders to implement ERP and MES integrations in a hybrid work model.

The role requires 10+ years in manufacturing operations and BPM, with strong leadership and change-management experience. You will partner with operations, supply chain, engineering, and finance to deliver