Global Delivery Center Strategy & Integration Leader

Grant Thornton (US)

Baltimore (MD)

Hybrid

USD 188,000 - 313,000

Full time

26 hours ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Annual bonus
401(k) plan
Health insurance

Job summary

Grant Thornton is seeking a Senior Director to lead Delivery Center Strategy & Integration, driving the GDC ecosystem across multiple regions. You will establish the GDC strategy, service catalog, location strategy and onboarding processes to scale the delivery workforce beyond 10,000 resources.

The role requires 12+ years in IT service delivery, executive communication, and hands-on leadership in complex multinational settings.

Qualifications

  • Bachelor’s degree in IT, Business or related field; MBA preferred.
  • 12+ years in IT service delivery, shared services, global operations or managed services.
  • Proven track record building and integrating global delivery centers across regions.
  • Strong understanding of delivery models and multi-tower integration.
  • Executive-level communication and influencing skills.

Responsibilities

  • Lead the development of a multi-year GDC strategy and service catalog across centers.
  • Drive programs to build, adopt, standardize and integrate delivery center services.
  • Establish governance with SteerCo and regular progress reviews.
  • Develop the GDC Playbook with operating model, KPIs and workforce planning.
  • Create onboarding playbooks and transition processes to scale to 10,000+ resources.

Skills

Bachelor's degree in IT/Business
12+ years IT service delivery
Global delivery centers experience
Onshore/nearshore/offshore model
Executive communication
Hands-on leadership
Fluent English
Multinational collaboration
Large-scale ramp-ups (500+–1000)

Education

Bachelor's degree in IT, Business or related field
MBA preferred

Job description

Grant Thornton is seeking a Senior Director to lead Delivery Center Strategy & Integration, driving the GDC ecosystem across multiple regions. You will establish the GDC strategy, service catalog, location strategy and onboarding processes to scale the delivery workforce beyond 10,000 resources.

The role requires 12+ years in IT service delivery, executive communication, and hands-on leadership in complex multinational settings.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Global Delivery Center Strategy & Integration Lead
Global Delivery Center Strategy & Integration Lead

Grant Thornton • Fort Lauderdale (FL)

Hybrid
USD 188,000 - 313,000
Global Delivery Center Strategy & Integration Director
Global Delivery Center Strategy & Integration Director

Grant Thornton (US) • Dallas (TX)

Hybrid
USD 188,000 - 313,000
Hybrid work model
Discretionary annual bonus
Global Delivery Center Transformation Director
Global Delivery Center Transformation Director

Grant Thornton (US) • Los Angeles (CA)

Hybrid
USD 14,000 - 216,000
Hybrid work model
Discretionary annual bonus
Senior Director, Global Delivery Center Strategy
Senior Director, Global Delivery Center Strategy

Grant Thornton • Salt Lake City (UT)

Hybrid
USD 188,000 - 313,000
Global Delivery Center Integration Lead
Global Delivery Center Integration Lead

Grant Thornton (US) • Dallas (TX)

Hybrid
USD 14,000 - 216,000
Discretionary bonus (subject to plan)
Hybrid work model
Comprehensive benefits
Global Delivery Center Operations & Performance Director
Global Delivery Center Operations & Performance Director

Grant Thornton • Tulsa (OK)

Hybrid
USD 187,000 - 313,000
Bonus potential
Comprehensive benefits
Hybrid work model
Global Delivery Center Operations & Performance Director
Global Delivery Center Operations & Performance Director

Grant Thornton • Denver (CO)

On-site
USD 187,000 - 313,000
Global Delivery Center Transformation Lead
Global Delivery Center Transformation Lead

Grant Thornton • Columbia (SC)

Hybrid
USD 160,000 - 240,000
Hybrid work model
Bonus program
Comprehensive benefits
Global Delivery Center Operations & Performance Leader
Global Delivery Center Operations & Performance Leader

Grant Thornton International Ltd • Dallas (TX)

On-site
USD 187,000 - 313,000
Global Delivery Center Operations & Performance Leader
Global Delivery Center Operations & Performance Leader

Grant Thornton (US) • Los Angeles (CA)

Hybrid
USD 187,000 - 313,000