Global Data Center Field Services Leader

SPX; Overland Park (KS); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Educational assistance

Job summary

SPX Technologies is seeking a dynamic Manager, Field Services to build and lead a global Data Center Field Services organization. The role ensures world-class installation, commissioning, warranty, lifecycle service, and aftermarket support for hyperscale customers.

You will collaborate across Sales, Engineering, Product Management, Quality, Operations, and Supply Chain to drive standardized processes, scalable capabilities, and continuous improvement while delivering excellent customer

Qualifications

• Bachelor's degree in Engineering or related field.
• 7+ years of progressive leadership experience in field service, commissioning, industrial equipment, construction, manufacturing, or mission-critical operations.
• Demonstrated success leading field service organizations and third-party service providers.
• Experience developing scalable operational processes and service delivery models.
• Experience supporting data centers, mission-critical infrastructure, HVAC, cooling systems, industrial equipment, or similar technical products preferred.
• Experience supporting hyperscale customers or large capital equipment deployments preferred.

Responsibilities

• Build and lead a scalable Field Services organization supporting installation, commissioning, warranty, and lifecycle service activities.
• Develop workforce planning, staffing strategies, and service partner capabilities to support global business growth.
• Establish standardized installation, commissioning, warranty, and field service processes that deliver consistent, high-quality execution.
• Ensure field operations comply with customer, safety, regulatory, and quality requirements.
• Lead warranty response activities and coordinate cross-functional resolution of complex technical issues.
• Partner with Engineering and Quality to identify root causes and implement corrective and preventive actions.
• Develop technician training, certification, and third-party service partner qualification programs.
• Establish field service KPIs and performance reporting to improve productivity, responsiveness, quality, and customer satisfaction.
• Build strong relationships with customers, contractors, commissioning agents, and internal stakeholders during critical project deployments.
• Collaborate with Commercial, Product Management, Engineering, Manufacturing, and Operations to continuously improve field execution and customer experience.
• Support the expansion of preventative maintenance, lifecycle service offerings, and aftermarket growth initiatives.
• Lead continuous improvement initiatives that enhance operational effectiveness while reducing cost and improving customer outcomes.

Skills

Leadership

Strategic planning

Cross-functional collab

Problem solving

Communication

Project management

Customer focus

Travel readiness

Education

Bachelor's degree in Engineering

7+ years leadership experience

Tools

Microsoft Office

Job description

SPX Technologies is seeking a dynamic Manager, Field Services to build and lead a global Data Center Field Services organization. The role ensures world-class installation, commissioning, warranty, lifecycle service, and aftermarket support for hyperscale customers.

You will collaborate across Sales, Engineering, Product Management, Quality, Operations, and Supply Chain to drive standardized processes, scalable capabilities, and continuous improvement while delivering excellent customer