Global Data Center Field Services Leader

SPX Technologies; Overland Park (KS); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous PTO and flexible time off

Health insurance

401(k) match with company contribution

Educational assistance and leadership

Job summary

SPX Technologies is seeking a Manager, Field Services to build and lead SPX Cooling Technologies' global Data Center Field Services organization, delivering world-class installation, commissioning, warranty, lifecycle service, and aftermarket support for hyperscale customers.

You will set the operating strategy, partner network, and field execution processes to enable rapid growth while ensuring exceptional customer experience.

Qualifications

• Bachelor's degree in Engineering or related field.
• 7+ years of progressive leadership in field service or mission-critical operations.
• Experience leading field service orgs and third-party providers.
• Experience supporting data centers, HVAC, or industrial equipment preferred.
• Willingness to travel up to 50%.

Responsibilities

• Build and lead a scalable Field Services organization for global deployments.
• Develop workforce planning and service partner capabilities.
• Establish standardized installation, commissioning, warranty, and field service processes.
• Ensure field operations meet safety, quality, and regulatory requirements.
• Lead warranty response and cross-functional issue resolution.
• Partner with Engineering and Quality to drive CA/PA actions and improvements.
• Develop technician training and third-party partner qualifications.
• Set field service KPIs and reporting to improve productivity and customer satisfaction.
• Build strong relationships with customers, contractors, and internal stakeholders.
• Collaborate with Commercial, Product Management, Engineering, Manufacturing, and Operations.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Communication

Problem solving

Lean Six Sigma

Travel readiness

Education

Bachelor's degree in Engineering, Operations, Construction Management, Business

Job description

SPX Technologies is seeking a Manager, Field Services to build and lead SPX Cooling Technologies' global Data Center Field Services organization, delivering world-class installation, commissioning, warranty, lifecycle service, and aftermarket support for hyperscale customers.

You will set the operating strategy, partner network, and field execution processes to enable rapid growth while ensuring exceptional customer experience.