Global CX Strategy Leader: AI-Driven Auto & Manufacturing

Amazon Web Services (AWS); Austin (TX); On-site; USD 148,000 - 200,000; Full time

Job summary

Amazon Web Services, Inc. seeks a Leader of Connected Products Experience (CX) within the AWS Automotive and Manufacturing Business Unit.

You own strategy, roadmap, and execution for CX across automotive and manufacturing industries, translating customer needs into business value through AWS services and solutions. You will drive GTM, partner strategies, and go-to-market efforts for global scaling, collaborating with regional teams to ensure relevance and impact while shaping the product roadmap

Qualifications

• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience.
• 5+ years of working with Data & AI related technologies, including AI/ML, GenAI, Analytics, Database, and/or Storage experience.
• 5+ years of solving problems with technology in the Automotive & Manufacturing industries.
• Experience presenting to both technical and non-technical executive audiences.
• Deep understanding of Customer Experience technologies, trends, and customer challenges.

Responsibilities

• Regular updates of the Customer Experience strategy, defining and driving initiatives for strategy execution.
• Reporting of strategic initiatives, business results and metrics.
• Influence Customer Experience product roadmaps and solution portfolio to keep AWS at the forefront of delivering solutions for automotive and manufacturing industries.
• Drive year on year growth by accelerating solution adoption velocity with regional leads and scaling teams.
• Publish the business validation/ROI framework to drive executive engagement addressing specific business needs and desired outcomes.
• Represent AWS as a thought leader at industry events, conferences, and forums.

Skills

Go-To-Market

Data & AI

Executive presentation

Automotive & Manufacturing

Strategic leadership

Education

MBA

Job description

Amazon Web Services, Inc. seeks a Leader of Connected Products Experience (CX) within the AWS Automotive and Manufacturing Business Unit.

You own strategy, roadmap, and execution for CX across automotive and manufacturing industries, translating customer needs into business value through AWS services and solutions. You will drive GTM, partner strategies, and go-to-market efforts for global scaling, collaborating with regional teams to ensure relevance and impact while shaping the product roadmap