Global Customs & Trade Coordinator

FedEx Logistics; Memphis (TN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics in Memphis, TN seeks a documentation coordinator to manage entry paperwork for US customs on behalf of importers. You will ensure accurate classification, maintain records, and deliver impeccable customer service across internal teams, carriers, brokers, and government agencies.

The role requires a HS Diploma or GED, data-entry proficiency, and working knowledge of MS Office and Outlook. No industry experience is required, but at least 6 months of experience is preferred;

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills, verbal and written.
• Organizational skills and interpersonal skills.
• Problem solving skills.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Skills

Data entry

MS Office

Customer service

Communication

Outlook

Education

High School Diploma or GED

Tools

Outlook

Multiple screens

Job description

FedEx Logistics in Memphis, TN seeks a documentation coordinator to manage entry paperwork for US customs on behalf of importers. You will ensure accurate classification, maintain records, and deliver impeccable customer service across internal teams, carriers, brokers, and government agencies.

The role requires a HS Diploma or GED, data-entry proficiency, and working knowledge of MS Office and Outlook. No industry experience is required, but at least 6 months of experience is preferred;