Customs Compliance & Trade Coordinator

FedEx Logistics; Phoenix (AZ); Hybrid; USD 42,000 - 64,000; Full time

Job summary

FedEx Logistics is hiring for a role focused on coordinating US Customs documentation for import entries. You will ensure accurate classification, data entry, and compliance while delivering excellent customer service to importers and internal teams.

The position requires at least a high school diploma or GED, with a preference for 6 months of experience and 1 year of computer-system use. This hybrid role requires residence within 50 miles of Phoenix, AZ, with standard business hours.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum of 6 months work experience preferred.
• At least 1 year of experience using computer systems for data entry and document creation.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service to importers and internal teams.
• Obtain correct classification of goods for customs release from databases and tariff references.
• Data entry and processing of import documentation for submission to US Customs and participating Government Agencies.
• Maintain and keep current shipment documentation in compliance with record keeping requirements.
• Work with internal staff, FedEx operations, and customers to deliver high level service.
• Process agency brokerage shipments and may handle remote filings.
• Ensure all government and organizational policies are followed.

Skills

Data entry

Customer service

Communication

Organizational skills

Problem solving

Independent work

Education

HS Diploma or GED

Job description

FedEx Logistics is hiring for a role focused on coordinating US Customs documentation for import entries. You will ensure accurate classification, data entry, and compliance while delivering excellent customer service to importers and internal teams.

The position requires at least a high school diploma or GED, with a preference for 6 months of experience and 1 year of computer-system use. This hybrid role requires residence within 50 miles of Phoenix, AZ, with standard business hours.