Remote Customs Trade Coordinator-Documentation & Compliance

FedEx Logistics; Indianapolis (IN); Hybrid; USD 62,609,000 - 64,271,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics seeks a documentation coordinator in the United States to manage US Customs/Government Agency entry requirements for imported goods and to ensure accurate classification for customs releases. You will deliver impeccable customer service and handle data entry across multiple systems.

The role involves processing import-related documents for US Customs, maintaining compliant shipment records, and collaborating with internal teams, carriers, brokers, and government agencies to

Qualifications

• Must have HS Diploma or GED; no industry experience required.
• Minimum 6 months work experience preferred.
• Data entry/keyboard experience required; MS Office and Outlook proficiency.
• Excellent communication, organizational, interpersonal, and problem-solving skills.
• Ability to work independently with minimal supervision; handle high volume and time-sensitive work.

Responsibilities

• Coordinate documentation for US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service.
• Classify goods for customs release using database, SOPs, tariff book, internet or customs.
• Data entry and processing of import-related documentation for submission to US Customs; may handle all PGA's.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Paid Training Provided.

Skills

Data entry

MS Office

Communication

Organization

Problem solving

Customer service

Time management

Education

HS Diploma or GED

Tools

Outlook

Job description

FedEx Logistics seeks a documentation coordinator in the United States to manage US Customs/Government Agency entry requirements for imported goods and to ensure accurate classification for customs releases. You will deliver impeccable customer service and handle data entry across multiple systems.

The role involves processing import-related documents for US Customs, maintaining compliant shipment records, and collaborating with internal teams, carriers, brokers, and government agencies to