Customs Compliance & Documentation Coordinator

FedEx Logistics; Jonesboro (AR); Hybrid; USD 40,000 - 55,000; Full time

Job summary

FedEx Logistics in Jonesboro, AR is seeking a detail-oriented documentation coordinator to manage import paperwork for US Customs and government agencies. You will provide excellent customer service, perform data entry, and ensure accurate classification for customs release.

The role requires HS Diploma or GED, 6 months of experience, and at least 1 year using computer systems for routine tasks. A hybrid work setup is available within 50 miles of the location.

Qualifications

• HS Diploma or GED required; no industry experience required; minimum of 6 months work experience preferred.
• At least 1 year of experience using computer systems with data entry, document creation, and navigation of standard software applications.
• Excellent verbal and written communication, organizational and interpersonal skills.

Responsibilities

• Coordinate documentation required by US Customs and government agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service and communicate with customers, carriers, brokers, and internal staff.
• Data entry and processing of various import related documentation for submission to US Customs; may handle PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.
• FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

Skills

Data entry

Customer service

Communication

Problem solving

Organization

Interpersonal skills

Independent work

Education

HS Diploma or GED

Job description

FedEx Logistics in Jonesboro, AR is seeking a detail-oriented documentation coordinator to manage import paperwork for US Customs and government agencies. You will provide excellent customer service, perform data entry, and ensure accurate classification for customs release.

The role requires HS Diploma or GED, 6 months of experience, and at least 1 year using computer systems for routine tasks. A hybrid work setup is available within 50 miles of the location.