Global Customer Support & Projects Specialist

Interface; Oregon; Híbrido; USD 55 000 - 70 000; Tempo integral

Resumo da oferta

Interface is seeking a Customer Support Specialist to partner with Account Executives to grow our business. You will join a collaborative team where organization, communication, and problem-solving drive accurate order entry and on-time delivery, creating a great customer experience.

Based anywhere in the Western US, you will work 8 am–5 pm PST, support CRM-driven workflows, coordinate with contractors and architects, and guide multiple sales phases from lead to PO.

Qualificações

• Ability to prioritize multiple, simultaneous assignments in a fast paced environment.
• Strong interpersonal communication skills.
• Strong team mentality.
• Technical aptitude and ability to learn and retain product specs, installation processes and uses.
• Experience using Microsoft Office Suite.

Responsabilidades

• Process orders and manage entry in the CRM.
• Oversee sales phases from lead to PO.
• Engage with Flooring Contractors, General Contractors, Architects, Designers, and End Users.
• Complete weekly CRM tasks and update accounts and opportunities.
• Recommend products for technical spaces within facilities.
• Collaborate with technical team on mock-ups and trials.

Conhecimentos

Multitasking

Interpersonal skills

Team player

Technical aptitude

Microsoft Office

Ferramentas

Salesforce

JD Edwards

ERP software

Descrição da oferta de emprego

Interface is seeking a Customer Support Specialist to partner with Account Executives to grow our business. You will join a collaborative team where organization, communication, and problem-solving drive accurate order entry and on-time delivery, creating a great customer experience.

Based anywhere in the Western US, you will work 8 am–5 pm PST, support CRM-driven workflows, coordinate with contractors and architects, and guide multiple sales phases from lead to PO.