Global Customer Support & Export Coordinator

Ultimate Staffing; Anaheim (CA); Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

Ultimate Staffing in Anaheim, CA is seeking an experienced Customer Service and Export Coordinator to join our fast-paced team. This in-office role supports our domestic and international customers, distributors and sales teams, with a focus on accurate order processing and shipment tracking.

The ideal candidate has at least 3 years in customer service and logistics, a High School diploma, experience with freight forwarders and EAR/INCOTERMS 2020, and is proficient with Microsoft Office.

Formación

• High School Diploma or GED required; minimum 3 years in customer service and logistics coordination.
• Proficient in export procedures and EAR/INCOTERMS 2020.
• Experience with freight forwarding, customs brokers, distributors, or sales reps.
• Fluent in English; Spanish preferred.
• Strong communication and multitasking abilities; proficient in Microsoft Office.

Responsabilidades

• Serve as first point of contact for customers via phone and email.
• Process and coordinate shipments with shipping team and 3PLs.
• Collaborate with sales, marketing, accounting, and manufacturing to resolve issues.
• Assist sales with order updates, inventory reports, lead tracking, and promos.
• Stay informed on export procedures, coordinate with freight forwarders and brokers.
• Identify opportunities to improve processes and operations.

Conocimientos

Customer service

English proficiency

Spanish proficiency (preferred)

Attention to detail

Multitasking

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Ultimate Staffing in Anaheim, CA is seeking an experienced Customer Service and Export Coordinator to join our fast-paced team. This in-office role supports our domestic and international customers, distributors and sales teams, with a focus on accurate order processing and shipment tracking.

The ideal candidate has at least 3 years in customer service and logistics, a High School diploma, experience with freight forwarders and EAR/INCOTERMS 2020, and is proficient with Microsoft Office.