Global Accounts & Export Operations Manager

Ultimate Staffing; Riverside (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

Ultimate Staffing is partnering with an established international distribution company to hire an International Accounts Manager. The role focuses on managing existing international accounts, executing orders, and resolving challenges throughout the delivery process.

You will lead a small documentation and support team, coordinating export shipments to ensure orders move accurately and efficiently. Successful candidates will have strong customer communication, practical international logistics

Qualifications

• Experience in international logistics, export operations, freight forwarding, or international order management.
• Practical knowledge of ocean freight, export documentation, and international shipment coordination.
• Experience managing orders or shipments from initiation through delivery.

Responsibilities

• Serve as the primary client contact after orders are placed, maintaining clear and proactive communication through delivery.
• Oversee a high volume of concurrent international orders, tracking milestones, deadlines, outstanding requirements, and next steps.
• Communicate order progress, loading dates, shipping schedules, estimated arrival times, and changes affecting delivery.

Skills

International logistics

Export operations

Customer communication

Leadership

ERP systems

Microsoft 365 / Excel

Education

Bachelor's degree in business/logistics or related field

Tools

Excel

ERP systems

Job description

Ultimate Staffing is partnering with an established international distribution company to hire an International Accounts Manager. The role focuses on managing existing international accounts, executing orders, and resolving challenges throughout the delivery process.

You will lead a small documentation and support team, coordinating export shipments to ensure orders move accurately and efficiently. Successful candidates will have strong customer communication, practical international logistics