Global Customer Solutions Specialist (Orders & Compliance)

Interplace, Inc.; Union City (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A customer service solutions provider located in Union City is seeking a Customer Service Specialist. This role involves engaging with customers, resolving their inquiries and issues, and ensuring effective communication between departments. Ideal candidates will possess strong communication skills and preferably have experience in customer service. This position offers opportunities to build sales pipelines and collaborate with internal teams.

Qualifications

• Strong communication skills to interact with customers and internal teams.
• Ability to resolve complex issues efficiently.
• Experience in customer service roles is preferred.

Responsibilities

• Act as the first point of contact for customers.
• Investigate and resolve complaints and product inquiries.
• Process orders and maintain customer service procedures.

Job description

A customer service solutions provider located in Union City is seeking a Customer Service Specialist. This role involves engaging with customers, resolving their inquiries and issues, and ensuring effective communication between departments. Ideal candidates will possess strong communication skills and preferably have experience in customer service. This position offers opportunities to build sales pipelines and collaborate with internal teams.