Global Customer Service Specialist II

Mouser; Mansfield (TX); On-site; USD 38,000 - 50,000; Full time

Job summary

Mouser Electronics, a global distributor of semiconductors and electronic components, is seeking a Customer Service representative in Mansfield, TX. This role focuses on delivering excellent service, accurate data entry, and timely order processing to support customers worldwide.

The position requires strong communication in English, proficiency with Windows-based tools, and the ability to work independently or in a team. Training will be provided.

Qualifications

• High school diploma or equivalent is required.
• Experience with data entry and order processing is preferred.
• Strong verbal and written communication in English.

Responsibilities

• Provide the highest level of customer service.
• Perform data entry accurately using computer programs and databases.
• Proofread and report data discrepancies to supervisor.
• Process customer transactions and provide price/delivery quotes.
• Support cross-functional teams and maintain data records.
• Expand product knowledge and maintain attendance.

Skills

Customer service

Data entry

Proficient in Windows

Typing & writing skills

Analytical & problem solving

Communication (English)

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Web-based data entry tools

Job description

Mouser Electronics, a global distributor of semiconductors and electronic components, is seeking a Customer Service representative in Mansfield, TX. This role focuses on delivering excellent service, accurate data entry, and timely order processing to support customers worldwide.

The position requires strong communication in English, proficiency with Windows-based tools, and the ability to work independently or in a team. Training will be provided.