Customer Success & Sales Support I

Mouser; Mansfield (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Business casual

State-of-the-art facility

Job summary

Mouser Electronics is a global distributor of semiconductors and electronic components, based in Mansfield, Texas. As a CSR I, you will enter customer orders by phone or email, verify data, and provide pricing and product availability information with accuracy and professionalism.

The role requires a High School Diploma or equivalent, strong communication, and the ability to work under deadlines while leveraging Windows, Word, Outlook, and Excel to support customers and internal teams.

Qualifications

• Clear verbal and written communication skills.
• Ability to read and interpret spreadsheets and reports.
• Capable of working independently or as part of a team.
• Able to meet deadlines and handle pressure.

Responsibilities

• Enter and verify orders accurately via phone or email.
• Provide basic product information (availability, pricing, compatibility).
• Identify discrepancies and seek clarification on order details.

Skills

Communication

Microsoft Excel

Problem solving

Negotiation

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Internet browsing

Windows OS

Job description

Mouser Electronics is a global distributor of semiconductors and electronic components, based in Mansfield, Texas. As a CSR I, you will enter customer orders by phone or email, verify data, and provide pricing and product availability information with accuracy and professionalism.

The role requires a High School Diploma or equivalent, strong communication, and the ability to work under deadlines while leveraging Windows, Word, Outlook, and Excel to support customers and internal teams.