Global Customer Operations Coordinator

Travelpro Products, Inc.; Boca Raton (FL); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Hybrid work flexibility

401(k) company match

Medical, Dental, Vision

Health Savings Accounts

Wellness programs

Job summary

Travelpro Products, Inc. is seeking a Customer Account Coordinator to support global order management across the United States, Europe, and Canada. You will coordinate shipments, maintain records, and drive operational excellence in a fast-paced environment.

The role collaborates with Sales, Planning, Inventory, Accounting, Logistics, and Customer Service to improve workflows and customer satisfaction. The ideal candidate will bring 2+ years of experience in customer service or operations

Qualifications

• 2+ years of experience in customer service, order management, operations coordination, or administrative support.
• Experience working with ERP systems, EDI platforms, WMS systems, customer portals, or related technologies.
• Strong Microsoft Office proficiency, including Excel, Outlook, and Word.
• Knowledge of operational workflows, reporting, and customer service best practices.
• Experience supporting international or multi-region operations preferred.

Responsibilities

• Manage customer orders across the US, Europe, and Canada while ensuring shipping and account requirements.
• Coordinate shipment routing, logistics details, and customer account maintenance activities.
• Maintain operational reports, customer documentation, and system accuracy across platforms.
• Resolve operational and order-related issues to support customer satisfaction and department goals.
• Support workflow optimization and operational improvement initiatives.

Skills

Organized, analytical, and detail‑or‑S

Strong communication

Customer‑focused mindset

Tools

ERP systems

EDI platforms

WMS systems

Customer portals

Job description

Travelpro Products, Inc. is seeking a Customer Account Coordinator to support global order management across the United States, Europe, and Canada. You will coordinate shipments, maintain records, and drive operational excellence in a fast-paced environment.

The role collaborates with Sales, Planning, Inventory, Accounting, Logistics, and Customer Service to improve workflows and customer satisfaction. The ideal candidate will bring 2+ years of experience in customer service or operations