Global CS Program Manager — Remote

MarketStar; Utah; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Mental health program

Paid time off

Education reimbursement

401k match

Job summary

MarketStar seeks a Program Manager to lead performance, execution, and strategy across multiple geographies and markets. You will oversee four Customer Success motions, balancing goals, workflows, and segments while translating business objectives into clear regional plans and actionable priorities.

You will guide teams to deliver aligned outcomes, monitor progress, and adapt plans to changing market needs.

Qualifications

• Experience leading client delivery or Customer Success programs across multiple regions or distributed teams.
• Strong strategic planning to translate objectives into regional plans.
• Excellent communication and collaboration to align diverse teams.

Responsibilities

• Own performance, execution, and strategy across multiple geographies and markets.
• Lead and balance four distinct Customer Success motions with diverse workflows and segments.
• Translate objectives into regional and team-level priorities and actionable plans.
• Monitor progress and adjust priorities to address delivery gaps.

Skills

Program management

Customer Success

Cross-functional leadership

Strategic planning

Job description

MarketStar seeks a Program Manager to lead performance, execution, and strategy across multiple geographies and markets. You will oversee four Customer Success motions, balancing goals, workflows, and segments while translating business objectives into clear regional plans and actionable priorities.

You will guide teams to deliver aligned outcomes, monitor progress, and adapt plans to changing market needs.